This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://duckrabbit.ch/ (the “Site”) or make a purchase from the Site. We adhere to strict data protection policies that comply with applicable laws and regulations, including the GDPR.
Personal Information Collected
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, your IP address, your time zone, and some of the cookies that are installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that led you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
Cookies
What is a cookie?
A cookie is a small text file that is placed on your device (in particular a computer, smartphone or tablet) when you visit a website. It allows you to identify your browser during your visit and thus remember some of your information.
For example, we may collect your IP address via the “Google Analytics” cookie in order to determine your connection city and thus establish statistics on visitors to our Site.
Why do we use cookies?
We use cookies and other trackers in order to:
to facilitate and improve the use of our Site
personalise the content and advertisements of our Site
offer social media features (such as the share button)
To provide statistics on the browsing of our Site
Accepting or refusing cookies
The deposit of cookies requires your consent depending on the type of cookies used:
- We may place so-called necessary cookies, i.e. cookies that guarantee the proper functioning of the Site or access a service requested by the Internet user. In this case, your consent is not required.
- For all other cookies (in particular advertising cookies or social media sharing cookies), your consent is mandatory.
In addition, when you make or attempt to make a purchase through the Site, we collect certain information about you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal, email address, and phone number). This automatically collected information is referred to as “Order Information.”
When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
How do we use your personal information?
Generally, we use the Order Information we collect to process any orders placed through the Site (including to process your payment information, arrange for your order to be shipped, and provide you with invoices and/or order confirmations). In addition, we use this Order Information to:
- communicate with you;
- assess potential fraud or risk; and
- where it matches the preferences you have communicated to us, to provide you with information or advertisements regarding our products or services.
We use the Device Information (in particular your IP address) that we collect to assess potential fraud or risk and, more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to evaluate the success of our advertising and marketing campaigns).
Sharing Your Personal Information
The Data collected is shared, according to their respective needs and in accordance with the purposes mentioned above, with:
- DuckRabbit Sàrl staff
- external delivery services staff
- The staff of the external hosting services of our website
- External email services staff
- external services staff in the context of commercial prospecting
Finally, we may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights.
Your rights
If you are a European resident, you have the right to access the personal information we hold about you and you can request that it be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact details set out below.
In addition, if you are a European resident, please note that we process your information for the purpose of fulfilling our contractual obligations to you (for example, if you place an order on the Site) or pursuing our legitimate business interests.
Data retention
When you place an order through the Site, we keep your Order Information on file unless and until you ask us to delete it.
Changes
We may change this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Contact us
To learn more about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at info@duckrabbit.com, or by mail at the following address:
Praz-Roud 1, Villars-Ste-Croix, Vaud, 1029 , Switzerland
